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NOC & IOT Monitoring
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NOC & IOT Monitoring

NOC & IOT Monitoring Service

CallTek provides smart/IOT device monitoring services that go beyond standard ICT infrastructure such as Set-top Boxes (STB), Battery Systems, Microwave Radios, Refrigerators, CCTV cameras, HVAC and EMD (environmental monitoring devices).

Our 24/7 Network Monitoring and IT services is a comprehensive around-the-clock monitoring solution that safeguards remote systems by continuously monitoring customers networks & devices for service alerts, suspicious behaviors and error messages that lead to downtime or failure.

CallTek's team of specialized engineers and technicians will monitor and perform remote diagnostics to your network infrastructure 24/7, to ensure maximum uptime, quality of service and performance.



Network Operation Center


CallTek's team of CCNA, CompTIA and Linux administrators will monitor your network infrastructure 24/7, to ensure maximum uptime, quality of service and performance.

  • solution Managing Network Devices - Configuration and maintenance of firewalls, load balancers, routers, switches, hubs, etc.
  • solution Managing Network Performance - Monitor network thresholds, manage and administer network usage effectively. Detect network degradation before it impacts service level. Provide visibility of spare capacity and utilization trends
  • solution Network Fault Management - Optimizing the detection, performing root cause analysis, isolation and streamlining of alarms coupled to the problem resolution process. Accurate determination of fault and its location,results in improved meantime to repair at reduced cost.
  • solution Technical and Management Reporting - Event and Log analysis, watch lists,recommendations and more.