Solution
Device Monitoring
IT Helpdesk
Field Service Management
Blue Lotus
IT Helpdesk

DTS is our ticket system solution built on more than 13 years of experience , it provides simplicity and automation to streamline help desk ticketing and incident management. Manage all end-user trouble tickets and track service request lifecycle, from ticket creation to resolution, from one centralized help desk management web interface. Seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use web-based customer support platform.

DTS is bundled with IOS and Android mobile apps.